Order processing
Orders are processed after cart submission, email verification, payment/COD confirmation and product availability review.
Processing time may vary based on stock, batch availability, holidays, courier pickup and destination serviceability.
Delivery coverage
Shipping is subject to courier serviceability and address accuracy.
Remote locations, restricted areas, force majeure events, strikes, weather conditions or logistics disruptions may delay delivery.
Customer duties
Customers must provide correct full address, PIN code, mobile number and email.
Customers should inspect the outer package at delivery and report damage quickly with photos/video and order number.
Failed delivery
If delivery fails due to wrong address, customer unavailability, refused COD, unreachable mobile number or repeated failed attempts, re-shipping charges may apply.
COD orders may be cancelled after failed confirmation or failed delivery attempts.
Risk and title
Risk passes to the customer after successful delivery confirmation by courier or customer acceptance, subject to applicable law.