Compliance information

Payment Policy

Last updated: 28 Jul 2026. This page forms part of the store checkout and customer support framework for Infinity Roots.

Legal entity: INFINITY TEXTILES Support: accounts@infinityroots.shop Address: GROUND FLOOR SHOP NO 86, OM HEERA PANNA PREMISES CO-OP HSG, OPP CAFE SAFAR HOTAL, ANDHERI WEST, MUMBAI - 400053

Payment options

The store may provide online payment and Cash on Delivery options based on order value, customer verification, location and operational feasibility.

Available payment options may change without prior notice.

Online payment

Online payment orders are confirmed only after successful payment gateway confirmation.

If money is debited but order confirmation is not generated, customers must contact support with payment reference, date, amount and registered email.

COD

COD orders may require email verification, phone confirmation or risk review before dispatch.

The customer must pay the full payable amount to the courier at delivery.

Fraud and risk controls

The store may hold, cancel or request additional confirmation for suspicious, duplicate, high-risk or inconsistent orders.